Frequently Asked Questions

General Electronic Pet Fencing FAQ’s

 Is Paws Pet Stop associated with Invisible Fence®, Petsafe®, Innotek®, Dogwatch®, Dog Guard® or ANY other electric pet fencing brand other than Pet Stop®?
No. Paws Pet Stop is a licensed Pet Stop® dealer for the San Antonio, TX area and provides professional installations and training for Pet Stop® electronic pet fencing systems. We provide direct manufacturer warranties on Pet Stop® brand fence equipment only. However, as an independent contractor, we may provide support and repair for Invisible Fence® systems as well as other brands of underground pet fencing – just ask.

 What makes Pet Stop® different from other electronic underground fencing systems?
When you’re purchasing a Pet Stop® brand fence system, you’re buying the ONLY electronic pet fencing system Manufactured in the USA from imported raw materials. This means you’re getting a top-quality item that’s built to last. In addition, all of our products come backed by our manufacturer’s unmatched quality guarantee.

Pet Stop® is also the only brand to offer the Gentlesteps™ training method, a low-stress, humane way to teach your pet their new electric fence boundaries without using shocks and zaps. Our technology and training combined have helped Pet Stop® achieve a 99.6% successful containment rating!

 Are there any indoor pet containment solutions available?
Yes! Our indoor pet fencing system can keep entire rooms off-limits or pinpoint areas down to just a few feet. Our indoor systems also work with our outdoor systems, allowing your pet to move freely between the yard and the house while keeping them contained.

Pet Containment Training FAQ’s

 Does my dog have to meet a specific age or size requirement in order to be trained to the fence?
We recommend that your pet be at least 8 weeks of age and well-adjusted to their environment before training begins. There is no size limit – we train dogs of all breeds and sizes.

 Will the corrections used hurt my pet?
No. Paws Pet Stop is dedicated to keeping your pet happy and healthy – this is why we use extremely low levels of correction that are designed to merely startle your pet, not harm them. The amount of energy used in a correction is comparable to a carpet’s static shock.

 How long will it take before my pet is trained to the fence?
Most pets are trained to the fence in just a couple of weeks, but since each pet is unique, some pets may take less time and some pets may take more. San Antonio Dog Fence will customize your pet’s training experience to what best suits their personality and teach you everything you’ll need to know to provide reinforcement training after the initial install. Of course, if you have any questions or need further assistance, we’ll be glad to help.

Pet Containment Products FAQ’s

 Are your products compatible with other systems?
Yes! One of the great things about Pet Stop® products is that they’re cross-compatible with other brands like Invisible Fence®, Dog Watch® and DogGuard®! Our products can be programmed to match other brands’ frequencies and we’ve found that our collar receivers actually work better with competitors’ transmitters than their own brand of receiver!

For current Invisible Fence® owners, we sell Pet Stop® brand Invisible Fence® compatible batteries and Invisible Fence® compatible receiver collars.

 How often do I need to change the batteries?
Battery life depends on how often your pet tests the boundaries, but they typically last from 3 months to a year. The FlashAlert™ feature will notify you when battery power is running low, allowing you to switch them out before there’s any risk of your pet leaving the containment zone. Our new EcoLite™ rechargeable receiver doesn’t require batteries at all!